Returns & Exchanges

At Nellie's, we want you to love every piece in your home. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing